Effective Date: February 23, 2026
At MYRNEVIA™, operated by Lands' End, Inc., we recognize the importance of protecting the information customers share with us.
This Privacy & Data Practices notice explains the types of information we may collect when you browse our website, place an order, create an account, subscribe to communications, or otherwise interact with our services. It also describes how that information may be used, protected, and shared.
By accessing or using our website and related services, you acknowledge the practices described below.
1. Information We May Receive
We collect information that helps us operate our store, fulfill purchases, provide customer support, improve our website, and maintain a secure shopping environment.
Information You Choose to Provide
Depending on how you interact with MYRNEVIA™, you may provide information such as:
-
Your name
-
Email address
-
Telephone number
-
Shipping address
-
Billing address
-
Account or login information
-
Order and purchase details
-
Messages sent to customer support
-
Marketing or newsletter preferences
Payment information may also be required during checkout. Full payment credentials are generally handled by the applicable payment processor rather than directly by our customer service team.
Information Collected During Website Use
Certain technical and usage information may be collected automatically when you visit our website, including:
-
Internet Protocol (IP) address
-
Browser type
-
Device information
-
Operating system
-
Pages viewed
-
Website interactions
-
Referral information
-
Approximate session activity
-
Cookie and similar technology data
This information helps us understand how customers use our website and how we can improve its performance.
2. Why We Use Personal Information
Information collected through our store may be used for several legitimate business purposes.
Order Management
We may use your information to:
-
Confirm and process purchases
-
Arrange delivery
-
Provide order status information
-
Send shipping or tracking updates
-
Handle returns, refunds, or other order-related requests
Customer Assistance
Your contact details and order information may be used to respond to questions, troubleshoot issues, and provide after-sales support.
Store Improvement
Website activity may help us better understand customer preferences, improve navigation, evaluate site performance, and enhance the overall shopping experience.
Communications
If you have chosen to receive marketing messages, we may send product news, store announcements, promotional offers, or other relevant communications.
You may unsubscribe from promotional emails using the unsubscribe option provided in those messages.
Fraud Prevention & Security
Information may also be used to:
-
Detect suspicious transactions
-
Prevent fraud or misuse
-
Protect customer accounts
-
Maintain the security and integrity of our website
3. How We Protect Your Information
MYRNEVIA™ takes reasonable measures designed to protect customer information against unauthorized access, alteration, loss, or misuse.
Our security practices may include:
Secure Transmission
Sensitive information transmitted through checkout systems may be protected using SSL/TLS encryption and other security technologies.
Restricted Access
Access to customer information is limited to authorized personnel and service providers who require it for legitimate business purposes.
Secure Payment Processing
Payment transactions are processed through authorized payment service providers. MYRNEVIA™ does not intentionally maintain complete credit or debit card credentials within ordinary customer service records.
No online system can guarantee absolute security, but we take reasonable steps designed to protect information entrusted to us.
4. Service Providers & Data Sharing
We do not sell or rent personal information in the ordinary course of operating our store.
However, some information may be shared with companies that perform services on our behalf.
These may include providers involved in:
-
Payment processing
-
Order fulfillment
-
Shipping and logistics
-
Website hosting
-
Customer support
-
Fraud prevention
-
Analytics
-
Email communications
-
Advertising and marketing
These providers may receive only the information reasonably necessary to perform their respective services and may process data according to their own contractual and privacy obligations.
5. Advertising & Analytics Partners
We may use advertising, measurement, and analytics services to better understand website activity and communicate with customers who may be interested in our products.
Depending on the technologies enabled on our website, partners may include services such as:
-
Meta platforms, including Facebook and Instagram
-
Google services and advertising technologies
-
Other analytics or advertising providers
These services may use cookies, pixels, tags, or similar technologies to collect information about website interactions.
Third-party platforms operate under their own privacy policies and settings. Where available, you may manage personalized advertising preferences directly through those platforms.
6. Cookies & Similar Technologies
Cookies are small files or identifiers that may be stored on your browser or device.
MYRNEVIA™ may use several categories of cookies.
Essential Cookies
These support basic website functions such as:
-
Shopping cart operation
-
Checkout
-
Account access
-
Security
-
Session management
Analytics & Performance Cookies
These help us understand how visitors interact with our website and identify areas where the shopping experience can be improved.
Advertising Cookies
Where permitted, these technologies may help measure advertising performance or deliver advertising that is more relevant to customer interests.
You may adjust cookie preferences through your browser or available website controls. Blocking certain cookies may cause some website functions to work differently or become unavailable.
7. External Websites
Our website may occasionally contain links to websites, payment platforms, social networks, or other services operated by third parties.
Once you leave our website, the privacy practices of those third parties apply.
Lands' End, Inc. and MYRNEVIA™ are not responsible for the content, security measures, or privacy practices of independently operated websites.
We encourage customers to review the privacy notices of external services before providing personal information.
8. Your Privacy Choices
Depending on applicable law and your location, you may have certain choices relating to your personal information.
You may contact us to request assistance with:
-
Reviewing information associated with your account
-
Correcting inaccurate personal details
-
Updating contact information
-
Changing communication preferences
-
Unsubscribing from promotional emails
-
Asking questions about how your information is handled
Certain information may need to be retained when required for order processing, fraud prevention, recordkeeping, legal compliance, or other legitimate business purposes.
9. California Privacy Information
Where applicable, California visitors may have additional privacy rights under relevant state privacy laws.
Our privacy notice is intended to be reasonably accessible through our website, and material revisions may be reflected by updating the effective date shown on this page.
California customers may contact us regarding requests to access, update, or correct personal information, subject to applicable legal requirements and verification procedures.
Where legally required and technically supported, we also evaluate applicable browser-based privacy preference signals.
10. Children's Information
Our store is not designed or directed toward children under the age of 13, and we do not knowingly seek to collect personal information from children under 13.
If we become aware that information has been collected from a child in circumstances where consent or collection is not permitted, we will take reasonable steps to remove that information.
A parent or legal guardian who believes a child has provided personal information may contact us at:
11. Marketing Emails
If you subscribe to MYRNEVIA™ promotional communications, we may use your email address to send:
-
Promotional offers
-
Product announcements
-
Store updates
-
Other marketing information
Promotional emails will provide an available method for unsubscribing.
Please note that even after opting out of marketing communications, you may still receive non-promotional messages necessary for transactions, such as order confirmations, shipping notifications, refund information, or customer service responses.
12. Security Incidents
Although we maintain reasonable safeguards, no digital platform is completely immune from security risks.
If a security incident involving personal information occurs, we will assess the event and take appropriate action in accordance with applicable legal requirements.
Where notification is legally required, affected individuals and/or appropriate authorities may be informed using the methods and timeframes required by applicable law.
13. Changes to This Notice
We may revise this Privacy & Data Practices notice periodically to reflect:
-
Changes to our website
-
New services or technologies
-
Operational updates
-
Regulatory requirements
-
Changes in how information is processed
When significant revisions are made, the effective or updated date displayed at the beginning of this page may be changed accordingly.
We encourage visitors to review this page periodically.
14. Contact MYRNEVIA™
Questions about privacy, personal information, or this notice may be directed to:
MYRNEVIA™
Operated by Lands' End, Inc.
Customer Support Email:
service@myrqeva.com
When submitting a privacy-related request, please provide enough information for our team to understand your inquiry and, where necessary, verify the request.
Your Privacy Matters to Us
At MYRNEVIA™, protecting customer information is part of maintaining a dependable shopping experience.
We aim to handle personal information responsibly, use it only for appropriate business purposes, and provide customers with clear information about how their data is managed.