Terms of Use
These Terms of Use explain the rules applicable when accessing, browsing, or interacting with the MYRQEVA™ website at myrqeva.com.
Website Operator
MYRQEVA™ is owned and operated by Hangzhou Guanchao Technology Co., Ltd.
These Terms of Use apply to accessing and using myrqeva.com, including browsing products, using website features, contacting customer support, and interacting with services related to purchases.
Permitted Website Use
You may use the MYRQEVA™ website for legitimate purposes related to personal shopping, product research, order management, customer support, and other legitimate activities related to our store and services.
Use of this website must comply with applicable laws and must not interfere with the rights, safety, or normal experience of other users.
Prohibited Uses
You may not use this website in the following ways:
- Violating applicable laws, regulations, or legal obligations.
- Attempting unauthorized access to customer accounts, management systems, servers, or other restricted areas.
- Introducing malware, harmful scripts, automated attacks, or other destructive code.
- Interfering with website operation, checkout functionality, security systems, or network performance.
- Unauthorized collection, extraction, or use of personal information.
- Using store content, systems, or services in a fraudulent, deceptive, abusive, or rights-infringing manner.
- Attempting to manipulate prices, promotions, orders, payment processing, or website functionality through unfair means.
Intellectual Property
The MYRQEVA™ brand name, logo, original text content, graphics, layouts, product displays, photographs, website design, and other protected materials may be owned by us, licensed to us, or used under appropriate licenses.
Unless otherwise provided by applicable law, protected website materials may not be copied, reproduced, distributed, republished, modified, sold, commercially used, or displayed in the form of other parties' content without authorization.
No content on this website should be construed as granting website visitors ownership of MYRQEVA™ intellectual property rights.
Account, Checkout & Information Accuracy
If account, checkout, or order features are available, it is the user's responsibility to provide reasonably accurate, up-to-date, and complete information.
This includes checking your name, contact details, billing details, shipping address, and other order information before submitting a purchase.
If you use account features, it is your responsibility to take reasonable steps to protect your login credentials and notify us if you believe there has been unauthorized account activity.
Third-Party Services
MYRQEVA™ may rely on or link to third-party services used to operate the store, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics tools, communication platforms, and other technology providers.
Third-party services may operate in accordance with their own terms, privacy policies, procedures, availability standards, and legal obligations.
We are not responsible for any independent third-party websites or services that are linked to or associated with our website.
Website Availability
We may update, maintain, redesign, modify, suspend, limit, or discontinue website functionality as reasonably necessary for business, technical, security, or operational reasons.
The website may experience temporary outages due to planned maintenance, system upgrades, technical malfunctions, third-party service interruptions, security incidents, or circumstances beyond our reasonable control.
We do not guarantee the continuous and uninterrupted availability of every function on the website.
Product & Purchase Information
Products purchased through myrqeva.com are subject to our applicable purchase policies and information, including terms and conditions, shipping policies, return and refund policies, privacy policies, and checkout information.
Product availability, prices, shipping methods, promotions, and payment methods are subject to change at any time. The applicable information displayed at checkout forms part of the relevant transaction.
Website Content & Accuracy
We make reasonable efforts to ensure the usability and accuracy of information on the website, but occasionally typographical errors, outdated information, technical display problems, or other unintentional errors may occur.
If a material error affects a product, price, transaction, or customer order, we may take reasonable steps to correct the information and resolve the affected issues.
Security & Abuse Prevention
We may take reasonable security, fraud prevention, traffic monitoring, and abuse prevention measures to protect our website, customers, transactions, and service providers.
We may restrict or block any activity that is obviously fraudulent, abusive, malicious, improperly automated, or detrimental to the security or operation of the website.
Limitations Related to Website Use
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising solely from the use of or inability to use this website, where such liability may be limited or excluded by law.
Nothing in these Terms of Use excludes any consumer rights, remedies, warranties, or liabilities that we are not permitted to exclude or limit under applicable law.
Updates to These Terms
We may modify these Terms of Use as reasonably necessary to reflect changes in website functionality, store operations, legal requirements, security measures, or business processes.
The current version will be posted on this page along with the corresponding update date.
Continued use of this website after the updated terms are published will be subject to the then-effective version of the terms, to the extent permitted by applicable law.
Customer Support
For questions regarding website use, these Terms, orders, payments, shipping, returns, or other customer service matters, please contact our support team.
China Standard Time (UTC+8)
We strive to respond to customer inquiries within 1–2 business days.